Accessibility statement for Homes for Bolton

This accessibility statement applies to the Homes for Bolton website.

Accessibility features available for the Homes for Bolton website are as follows:

  • Text Size Adjustment: Our website supports text resizing up to 400% without loss of content or functionality. Use Ctrl + (Windows) or Cmd + (Mac) to zoom, adjust settings in your browser’s ‘View’ menu, or use pinch-to-zoom on mobile devices. Learn more about it here https://abilitynet.org.uk/search?key=text size.
  • Text Alternatives: All images and graphics conveying important information include text alternatives compatible with screen readers, per WCAG 2.2 Success Criterion 1.1.1.
  • Translation: A Google Translate widget is available in the bottom right corner of most pages to view the website in languages other than English (note: automated translations may not be fully accurate).

This website is run by Locata. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts using browser or device settings
  • zoom in up to 400% without the text spilling off the screen
  • navigate most of the website using a keyboard or speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We are committed to ensuring our website is accessible to all users, including those with visual impairments, other disabilities, older users, or those with slow internet connections or outdated software. This website is designed to comply with the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA, enabling everyone to understand, navigate, contribute to, and use its interactive services.

We know some parts of this website are not fully accessible:

  • Google Translate Widget at 200% Zoom: When zoomed to 200% or higher, the language selection menu in the Google Translate widget, a third-party plugin, may be cut off, making some language options not fully visible. This impacts WCAG 2.2 Success Criterion 1.4.4 (Resize Text).
  •  FAQ Section on the Help page: In the Frequently Asked Questions section, some interactive controls (e.g. links) contain focusable child elements, causing navigation issues for screen reader users as these elements are included in the tab order but not properly announced. This impacts WCAG 2.2 Success Criterion 4.1.2 (Name, Role, Value). We are revising the FAQ section’s HTML structure to ensure interactive controls are not nested.
  • Certain ARIA roles not contained by particular parent elements: Some ARIA roles on various pages are not properly nested within their required parent elements, which may affect screen reader compatibility.

 

Feedback and contact information

We are always looking to improve the accessibility of our website, if you encounter accessibility barriers or need alternative formats, please contact us at homesforbolton@bolton.gov.uk  We aim to respond within 5 business days. 

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

[Name of organisation] is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with WCAG 2.2 Level AA due to the limitations listed below under "Non – accessible content", as verified by an accessibility audit conducted on 27 June 2025.

 

Non-accessible content

The content listed below is non-accessible for the following reason(s):

  • Google Translate Widget at 200% Zoom: When zoomed to 200% or higher, the language selection menu in the Google Translate widget, a third-party plugin, may be cut off, making some language options not fully visible. This impacts WCAG 2.2 Success Criterion 1.4.4 (Resize Text).
  •  FAQ Section on the Help page: In the Frequently Asked Questions section, some interactive controls (e.g. links) contain focusable child elements, causing navigation issues for screen reader users as these elements are included in the tab order but not properly announced. This impacts WCAG 2.2 Success Criterion 4.1.2 (Name, Role, Value). We are revising the FAQ section’s HTML structure to ensure interactive controls are not nested.
  • Certain ARIA roles not contained by particular parent elements: Some ARIA roles on various pages are not properly nested within their required parent elements, which may affect screen reader compatibility.

 

Content that’s not within the scope of the accessibility regulations

Google Translate Widget at 200% Zoom: When zoomed to 200% or higher, the language selection menu in the Google Translate widget, a third-party plugin, may be cut off, making some language options not fully visible. This impacts WCAG 2.2 Success Criterion 1.4.4 (Resize Text).

 

What we’re doing to improve accessibility

We conduct regular accessibility audits using tools like WAVE and axe to ensure WCAG 2.2 AA compliance. This website uses HTML, CSS, and JavaScript, tested for compatibility with assistive technologies like JAWS and VoiceOver.

Preparation of this accessibility statement

This statement was last updated on June 27, 2025.

This website was last tested on 27 June 2025 against the WCAG 2.2 AA standard.

The test was carried out by Locata. The most viewed pages were tested using automated testing tools by our website team. A further audit of the website was carried out to the WCAG 2.2 AA standard.

Legal Commitment

We comply with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018, which requires WCAG 2.2 AA Compliance for public entity websites.